Buy and sell crypto online and actually own it. VBX sends your coins straight to a wallet you control — never holding them on a platform — at a flat 2.5% fee, with real people by phone or in person when you want them.
Built by the team behind Vancouver Bitcoin — serving Canadian crypto clients since 2018, registered with FINTRAC as a Money Services Business.
Full-Service vs Self-Serve
Platforms like Shakepay, Wealthsimple Crypto, Newton, and NDAX are custodial, self-serve apps — fast and low-cost, but you're on your own, and your coins usually sit with the platform until you move them. VBX differs on three counts: it's non-custodial (your crypto goes to your own wallet by default), full-service (the same easy online platform plus real people by phone and in person at our Vancouver and Calgary branches), and transparently priced (a flat 2.5% fee shown before you confirm). Self-serve when you want it, full service when you need it.
Side by Side
Compare Your Options
OWNERSHIP & SECURITY
Most Canadian platforms are custodial — a third party holds your crypto until you withdraw it. VBX delivers crypto to a wallet only you control. That ownership can matter in concrete ways:
Insulated from platform failure. Coins in your own wallet aren't exposed if a platform is hacked, becomes insolvent, or collapses — risks the custodial model has faced repeatedly across the industry, from FTX to Canada's own QuadrigaCX.
No deposit-insurance backstop. Cash in a Canadian bank is CDIC-insured; crypto left on most platforms typically isn't covered by any deposit insurance.
No third-party freezes. Because a custodian controls the account, balances can be frozen and withdrawals paused or held. Self-custody keeps that control with you.
Better suited to buy-and-hold. Holding your own keys supports a patient, long-term approach — which research consistently shows tends to outperform frequent trading for most investors.
Reach real people by phone and in person at our Vancouver and Calgary locations.
Crypto delivered to the wallet you control, never held on-platform by default. Your keys, your crypto.
A flat 2.5% shown before you confirm. No hidden spread, withdrawal fees, or surprises.
Built by the Vancouver Bitcoin team, serving Canadian crypto clients since 2018.
Honest Advice
If you want a purely self-serve mobile experience and you're comfortable holding your crypto on the platform, an app-only option may suit you. Active traders who want advanced charting and order types, or the lowest per-trade exchange fees, may prefer a self-serve trading app.
VBX is built for people who want:
Crypto in their own wallet (non-custodial)
Pricing they can see and calculate up front — a transparent flat 2.5% with no hidden spread or withdrawal fees
Full-Service Support: an easy online platform backed by real people, by phone and in person at our Vancouver and Calgary locations.
Pricing
VBX charges a flat 2.5% rate that is fully transparent and shown before you confirm.
No hidden spread
No withdrawal fees
No surprises
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Sign up in under 2 minutes and take control of your crypto.
