Confident Canadian crypto owner using the VBX app while an advisor stands ready to help, representing buying crypto online and holding it in your own wallet

VBX vs Newton: Real People and Direct Wallet Delivery

Buy and sell crypto online and actually own it. VBX sends your coins straight to a wallet you control — yours to hold, not ours — at a flat 2.5% fee, with real people by phone or in person when you want them.

  • Built by the team behind Vancouver Bitcoin — serving Canadian crypto clients since 2018 and registered with FINTRAC as a Money Services Business.

VBX support specialist helping a client by phone, representing full-service human support behind VBX's online, non-custodial platform

VBX vs Newton

How is VBX different from Newton?

Newton is a custodial, self-serve, online-only app that stores customer crypto with institutional custodians until you withdraw it — ideal for hands-on, self-directed buyers. VBX is non-custodial, with an online platform plus retail branches you can phone or visit in Vancouver and Calgary, and transparently priced: crypto is delivered to the wallet you provide, real people are available by phone or in person at our Vancouver and Calgary branches, and a flat 2.5% fee is shown upfront.

Side by Side

VBX vs Newton

  • VBX Logo
    Custody
    Crypto sent to your own wallet (non-custodial)
    Support
    Real people by phone & in-person in Vancouver & Calgary
    Pay bills with crypto
    Yes
    Pricing
    Clear 2.5% flat fee, shown before you confirm
    Best fit
    Long-term holders and investors who want self-custody
  • NDAX
    Custody
    Held in third-party cold storage until withdrawal
    Support
    Online only
    Pay bills with crypto
    No
    Pricing
    Low explicit per-trade trading fee
    Best fit
    Active traders who want a self-serve, low-cost trading platform
Person securely holding their own crypto wallet, representing self-custody and protection from platform risk versus custodial exchanges

OWNERSHIP & SECURITY

Custodial vs Non-Custodial: Why It Matters

Newton is custodial — your crypto sits with its custodians until you withdraw it. VBX is non-custodial: it's delivered to a wallet only you control. Why the distinction can matter:

Security from platform failure. Crypto in your own wallet isn't exposed to a platform's hack, insolvency, or collapse — risks the custodial model has faced repeatedly, from FTX to Canada's QuadrigaCX.

No deposit-insurance backstop. Cash in a Canadian bank is CDIC-insured; crypto left on most platforms typically isn't covered by deposit insurance.

No third-party freezes. Because a custodian controls the account, balances can be frozen and withdrawals paused or held. Self-custody keeps that control with you.

Built for patient holding. Owning your keys supports a disciplined buy-and-hold approach, which research consistently shows tends to outperform frequent trading for most investors.

Why Canadians Choose VBX

Real Human Support

Reach real people by phone and in person at our Vancouver and Calgary locations.

Non-Custodial By Default

Crypto delivered to the wallet you control, never held on-platform by default. Your keys, your crypto.

Transparent Pricing

A flat 2.5% shown before you confirm. No hidden spread, withdrawal fees, or surprises.

Trust

Built by the Vancouver Bitcoin team, serving Canadian crypto clients since 2018.

Self-directed crypto buyer exploring a wide selection of coins in a mobile app, representing the hands-on, app-only user Newton suits best

Honest Advice

When Newton Is the Better Fit

Newton is a strong pick if you want a wide selection of coins, app features like staking, and a fully self-directed experience. With a large Canadian user base and institutional custody, it's a well-established option for hands-on buyers who are comfortable self-serve and online only.

Pricing

Transparent Pricing

VBX charges a flat 2.5% rate that is fully transparent and shown before you confirm.

  • No hidden spread

  • No withdrawal fees

  • No surprises

Create your Free Account

Sign up in under 2 minutes and take control of your crypto.

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Questions, Answered

FAQ

Quick answers on the differences that matter most between VBX and Newton — who holds your crypto, the kind of support you get, and what you pay.