Contact us
Whether you need support, have feedback, or want to learn more about VBX, our team is here to help. Reach out and we’ll respond as quickly as possible.
Non-custodial
Transparent fees
No delays or gimmicks
Before you contact us, be sure to visit our FAQ for clear answers to the most common questions. If you don’t find what you’re looking for, we’re here to help.
Read Frequently Asked Questions
Got a question, idea, or just want to connect? Send us a message and our team will get back to you soon.
The VBX Difference
*Unlike others, we don’t hold your money or your coins. Funds are converted and sent instantly. No trust required.
OTC Desk
Our OTC desk handles large crypto trades with secure execution and direct wallet settlement.
News & Insights
From industry shifts to feature updates — stay ahead with curated insights.
Create an Account
Create your VBX account in minutes and buy or sell crypto delivered directly to your wallet.
Non-custodial
2.5% flat fee
No hidden fees
Create your Free Account
Sign up in under 2 minutes and take control of your crypto.
Trade leading digital assets while retaining complete control of your funds from start to finish.
Our physical locations provide in-person support and transparency that online-only platforms simply can’t offer.
A trusted Canadian crypto provider with direct access to real human support by phone or in person.
Enjoy clear, competitive pricing and the confidence of trades that settle quickly with zero custodial delays.
Newsletter Signup
Join our newsletter for market insights, product updates, and how-to guides.
FAQ
If you have questions about how we handle trades, pricing, payouts, or anything else, you’ll find straightforward answers right here. No jargon. No runaround. Just the info you need.
