NDAX is a custodial, self-serve trading platform — ideal for active traders. VBX is non-custodial and full-service: crypto is delivered to the wallet you control, and real human support is available by phone and in person at our Vancouver and Calgary branches. VBX charges a transparent flat 2.5%, shown before you confirm.
Built by the team behind Vancouver Bitcoin — serving Canadian crypto clients since 2018 and registered with FINTRAC as a Money Services Business.
VBX vs NDAX
NDAX is a custodial, self-serve, online-only trading platform where crypto is held on-platform until you withdraw — ideal for active traders. VBX is non-custodial and full-service: crypto is delivered to your own wallet, and you're backed by real people you can reach by phone or meet in person at our Vancouver and Calgary branches. Different tools for different buyers.
Side by Side
Reach real people by phone and in person at our Vancouver and Calgary locations.
Crypto delivered to the wallet you control, never held on-platform by default. Your keys, your crypto.
A flat 2.5% shown before you confirm. No hidden spread, withdrawal fees, or surprises.
Built by the Vancouver Bitcoin team, serving Canadian crypto clients since 2018.
Honest Advice
NDAX is a strong fit for active, self-directed traders: a fast platform, advanced order types, and a low explicit per-trade fee. If you trade frequently, are comfortable holding crypto on a platform, and don't need in-person service, NDAX may be the better fit.
VBX is built for people who want:
Custody and control of their own crypto
Transparent pricing they can see and calculate up front
Real human support, online and in-person
OWNERSHIP & SECURITY
Security from platform failure. Coins in your own wallet aren't exposed if a platform is hacked, becomes insolvent, or collapses — risks the custodial model has faced repeatedly, from FTX to Canada's QuadrigaCX.
No deposit-insurance backstop. Cash in a Canadian bank is CDIC-insured; crypto left on most platforms typically isn't covered by deposit insurance.
No third-party freezes. Because a custodian controls the account, balances can be frozen and withdrawals paused or held. Self-custody keeps that control with you.
Built for patient holding. Owning your keys supports a buy-and-hold approach, which research consistently shows tends to outperform frequent trading for most investors over time.
Real Support
Both companies have Calgary roots, but only VBX offers staffed, walk-in service in Calgary and Vancouver — a real person to guide a first purchase or a larger order, with crypto delivered to your own wallet. NDAX keeps support online only.
Pricing
VBX charges a flat 2.5% rate that is fully transparent and shown before you confirm.
No hidden spread
No withdrawal fees
No surprises
Create your Free Account
Sign up in under 2 minutes and take control of your crypto.
Questions, Answered
Quick answers on the differences that matter most between VBX and NDAX — who holds your crypto, the kind of support you get, and what you pay.
